FAQs
Products & Customization
Do you manufacture all furniture to order?
Yes. Every piece is made to order, ensuring exceptional craftsmanship and allowing customization to suit your space and preferences.
Can I customize the size or design?
Absolutely. We offer customization for dimensions, materials, finishes, and colours to create furniture tailored to your needs.
What materials do you use?
We carefully select premium materials, including solid wood, natural wood veneers, high-quality hardware, and durable finishes.
Can you create furniture from my own design?
Certainly. We can manufacture furniture based on your drawings, inspiration images, or unique ideas.
Orders & Production
How long does production take?
Most orders are completed within 10–14 business days after design approval and confirmation of the initial payment.
Do you provide design services?
Yes. We offer professional design consultations to help you choose the best solution for your space.
Do you offer delivery and installation?
Yes. We provide professional delivery and installation services with precision and care. Learn more
Payment
What payment methods do you accept?
We offer multiple payment options, with payment schedules agreed upon before production and outlined in your quotation.
Warranty
Do your products come with a warranty?
Yes. Our products are covered by a warranty against manufacturing defects, along with dedicated after-sales support.
Projects & Quotations
Do you work on commercial projects?
Yes. We undertake residential and commercial projects, including villas, offices, retail spaces, and hospitality projects.
How can I request a quotation?
Send us your dimensions, drawings, or reference images through our contact form or WhatsApp, and we will prepare a detailed quotation. Contact us
Returns & Exchanges
What is your return policy?
Returns are accepted within 14 days of delivery, subject to our return conditions. Learn more
Are shipping and service fees refundable?
Shipping and applicable additional service fees are deducted from the total order amount. Learn more
